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#1
09-05-2009, 03:53 PM
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DivX Player problems
I purchased a number of DivX movies.
The last movie purchased is not available in the DivX player and I can't download it again. I have emailed private and they have not replied. Now I can't view any of the movies as my password and user name 'does not match our records'. Disappointed. 
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#2
09-08-2009, 09:16 AM
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Hi funseeker202uk,
Sorry to hear you are having problems with our DivX downloads. Please write an e-mail to shopCS@private.com and I'll take care of it myself. mermelade
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#3
09-12-2009, 10:59 PM
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Movies are working now
 Still haven't been able to re-download the missing movie. email said 'I have generated another download email for your movie' - whatever that means. customer service between poor and non exsistant.
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#4
09-23-2009, 07:30 PM
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I am also recently having problems with DivX. I have a few movies and they have previously been working OK but now when I try to run them DivX gives me a message that I must upgrade. When I click the link nothing happens so I also tried reloading from their web site. Still no joy, I think it is something to do with DivX as I can't access my account or even create a new account.
Has anyone experienced similar issues? Cheers AL
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#5
09-23-2009, 10:57 PM
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Stop playing with DivX AL, play with an nice ass hole instead
 Just joking... It's sometimed annoying not get what you expect from the bloody technology. Nothing is better than real flesh!
__________________
Fucking everyday keeps the doctor away
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#7
09-27-2009, 07:59 PM
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Now the DivX has made me upgrade to the latest version and NONE of the movies will play.
Also Private say they have emailed me a link to the last movie purchased so I can download it again - but I don't see any sign of it and they haven't replied to my last email. What a really poor customer service.
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#8
09-29-2009, 05:50 PM
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Quote:
mermelade
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#9
10-03-2009, 08:55 PM
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AS YOUR CUSTOMER SERVICE IS SO USELESS I WANT A FULL REFUND OF EVERYTHING I HAVE PAID YOU.
I'LL REPORT YOU FOR FRAUD IF I DON'T GET MY MONEY BACK.
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#10
10-05-2009, 04:27 PM
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Quote:
According to our system, the last movie purchased was reissued to you 3 times. It had been done twice and I did it a 3rd one to check if everything is correct. Please p.m. me to see if we can get the problem solved. mermelade
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